Last Updated: Apr. 21st, 2023
Effective Date: Apr. 21st, 2023
Webeye (hereinafter referred to as “Webeye”, “we”, “us”, “our”) fully respect and is committed to protecting the privacy rights of our users (“users”, “user”, “you”)who use our websites, and access or use any services offered by us (collectively, “our Services”).
Please make sure to read this Policy carefully to understand our practices regarding your personal data and access it frequently to understand the updates to this Policy. By accessing or using any of our Services, you are deemed to have read, understood and accepted this Policy. If you don’t agree to the terms of this Policy, please do not use any of our Services.
It is important to note that this Policy applies to any and all of the Services provided by us. However, this Policy does not apply to any products, services, websites, or content that are offered by third parties (“Third Party Services”), which are governed by their respective privacy policies. We encourage you to read and review the privacy statements of each Third-Party Service that you may choose to use.
If you have any questions regarding this Policy, please feel free to contact us.
i. Important Definitions
ii. Data We Collect and Use
iii. How We Store and Protect Your Data
iv. How We Share, Transfer and Disclose Your Data
v. How Your Data Is Transferred Across Borders
vi. How We Handle the Data of Children
vii. Your Data Protection Rights
viii. Cookies and Similar Technologies
ix. Third-Party Service Providers and Services
x. Supplement and Update of The Policy
xi. How to Contact Us
xii. Jurisdiction Specific Supplemental Terms
I. Important Definitions
II. Data We Collect and Use
For your better experience in our Services, we may require you to provide us with certain personal data while using our Services.
We may collect your personal data in the following ways: 1) information you voluntarily provide to us (such as your name, company, email and phone number you provide to us); 2) information we obtain during your use of our Services (such as Device Information and Usage Data); 3) information we obtain from other sources.
You are not required to provide your personal data to our Services, but in some cases, if you choose not to do so, we may not be able to provide you with related features or services, nor will we be able to respond or resolve the problems you've encountered. We will collect and use your personal data only for the purposes described in this Policy. The following describes your personal data that we collect and how we use it.
2. Data Collection and Purposes
We may collect some or all of the following information about you when you use our services for legitimate interests.
（1）Information You Submit to Our Support Team
In case of receiving your request for support, we may collect the content of your enquiry, your name, company, email address and phone number, contact details or other contact information you leave with us in order to contact you. If you choose not to provide such information, we may not be able to provide you with this service.
（2） Other Data We May Collect
During your use of our services, in order to improve our services and ensure the security of our services, we will collect information about your devices or your usage of our Services, including:
Please note that some of the above-mentioned information alone cannot be used to identify a specific natural person, thus cannot be considered as personal data. Only when such non-Personal Data is used in combination with other information to identify a specific natural person, or when it is used in combination with Personal data, will this information be regarded as personal data during such combination. In this case, we will anonymize and de-identify this type of information, unless with your consent or otherwise according to laws and regulations. The above-mentioned information is essential as to the provision of the Service. If you choose not to provide them, we may not be able to provide you with our Services.
III. How We Store and Protect Your Data
Your data collected by us will be stored in accordance with the laws and regulations on the personal privacy data protection of the countries concerned. To the extent not prohibited by local laws and regulations, we may also store the collected data in countries or regions outside the country where our business is located.
Currently, the personal data we collect from you may be stored on servers located in Hongkong. Your data can be accessed from outside of where you live by our support, engineering and/or our affiliates around the world. We will ensure that your personal data set out in this Policy will remain protected in accordance with this Policy and any applicable laws.
The security of your personal data is important to us and we implement security safeguards designed to protect your personal data and regularly monitor our systems for possible vulnerabilities and attacks. We are constantly working to improve on these safeguards to keep your personal data secure.
However, we need to remind you that that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
IV. How We Share, Transfer and Disclose Your Data
When sharing, transferring, and disclosing your personal data, we uphold the principles and requirements of minimization, necessity, and legality. Under normal circumstances, we do not share, transfer or disclose your personal data externally. However, to the extent permitted by applicable laws and regulations, we may share, transfer and disclose your personal data in the following situations:
1. How We Share Your Data
WE DO NOT SELL ANY PERSONAL DATA TO THIRD PARTIES. We will share your personal data with our affiliates to provide and develop our Services.
2. How We Transfer Your Data
We will not transfer your data to any other parties, except in the following circumstances:
（1） Obtain your explicit consent.
（2） If we are involved in a merger, acquisition or sale of all or part of its assets, which may affect your personal data, we will issue a prominent notice via email and/or on our website or other appropriate methods to inform you of any changes in the ownership and your rights of your personal data, and any choices you may have about your personal data.
（3） In the case that has been explained in this Policy or notified you by other means.
3. How We Disclose Your Data
We may need to disclose data about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you; (3) investigate and defend ourselves against any third-party claims or allegations; (4) protect the security or integrity of our Services; or (5) exercise or protect the rights and safety of our users, personnel or others. We attempt to notify users about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.
Additionally, we may share your data with:
（1） Our attorneys, lawyers, accountants, auditors, or similar consultants, when we request them to provide professional advice.
（2） Investors and other relevant third parties, if actual or potential sales or other company transactions occur and are related to entities within our group.
（3） Other third parties, for example, the disclosure of specific information with your authorization.
V. How Your Data Is Transferred Across Borders
For the purposes described in this Policy, and to the extent permitted by applicable local laws and regulations, we may transfer your personal data to our servers stipulated in section III of this Policy for storage or processing. We may also transfer your personal data to third-party service providers and business partners and your data may therefore also be transmitted to other countries or regions.
In the circumstance that we transfer personal data outside of your jurisdiction, whether it transferred to our affiliates or third-party service providers, we will comply with relevant applicable laws. We will take appropriate security measures and safeguards to make sure that all such transfers meet the requirements of applicable local data protection laws.
VI. How We Handle the Data of Children
Our Services are not directed to children under 【16】 (or other age as required by local law), we do not knowingly collect your personal data. If you are a parent or guardian and wish to review data collected from your child, or have that data modified or deleted, you may contact us as described below. If we become aware that a child has provided us with personal data in violation of applicable law, we will delete any personal data we have collected, unless we have a legal obligation to keep it, and terminate the child’s account.
VII. Your Data Protection Rights
We would like to make sure that you are fully aware of all of your data protection rights. As a data subject, you have a variety of rights regarding the use and control of your user data.
In certain circumstances, you have the following data protection rights:
According to the applicable laws of some jurisdictions, you may have other data subject’s rights. Please refer to Jurisdiction Specific Supplemental Terms at the end of this Policy.
Please understand that for security reasons, we may ask you for additional information to confirm your identity and that we are providing access to information about the correct person before processing your request. In principle, we do not charge a fee for your lawful and reasonable request, but we will charge a certain reasonable fee for repeated requests that exceed the reasonable limit where applicable, and based on actual administrative costs permitted by the applicable laws. We may refuse to process your requests or only respond to some of your requests where an exemption applies or when we are otherwise entitled to do so under applicable laws, for example, some requests are manifestly unfounded or obviously excessive or it requires the disclosure of information of third parties.
VIII. Cookies and Similar Technologies
IX. Third-Party Service Providers and Services
You may receive links to third-party websites or content and services provided by third parties other than us during your use of our Services, and some third parties’ products or services can be accessed in the form of SDKs and others in order to provide you with some functions and features, such as to provide you with third party logins, notifications and user analysis.
X. Supplement and Update of the Policy
XI. How to Contact Us
We will review your privacy or personal data requests as soon as possible and respond to you after verifying your user identity. If your request itself involves any complicated or significant issue, we may ask you for more information.
XII. Jurisdiction Specific Supplemental Terms
According to the applicable laws of some jurisdictions from which you access or use the Services, we may supplement this Policy with jurisdiction specific terms. Such supplemental terms constitute an integral part of this Policy. In the event of a conflict between the provisions of the Supplemental Terms and the rest of this Policy, this Supplemental Terms shall prevail.
(1) For California Residents:
If you are a California resident, you are entitled to request notice of certain information about the user information that we may share with third parties for marketing purposes (e.g., the categories of user information shared, and contact information of applicable third parties), as well as request that we disclose to you what personal data we collect, use, disclose and sell about you, the right to opt out of the sale of your information, and the right to request deletion of personal data we collect or maintain about you. If you would like to exercise any of these rights, please email your request to us as provided above.
You also have the right to not be treated in a discriminatory manner for having exercised your rights regarding your privacy rights under the California Consumer Privacy Act (CCPA).
(2) For Users in the European Union (EU), European Economic Area (EEA), and Switzerland:
If you are a resident in the above countries, you may also have a right to complain to a data protection authority about our collection and use of your user information. For example, you can lodge a complaint with your local supervisory authority (EU Data Protection Authorities (DPAs) or Swiss Federal Data Protection and Information Commissioner (FDPIC).